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Issues Found with Uploading Files in Cascade

I’ve received complaints from users attempting to add or replace files inside of Cascade recently, and I’ve investigated the problem with the assistance of Hannon Hill who have placed the bug in their queue to fix. Users have noticed that when they’ve tried to replace a file in Edit mode inside Cascade and press Submit, it doesn’t leave the Edit mode. It also doesn’t seem to save the changes that should show a new file has replaced the old one.

Filenames should not include “illegal characters” as these are specifically causing the bug. To avoid this bug, please use proper web standards in creating filenames.

What are “illegal characters?”

  • Spaces
  • Punctuation marks (e.g., #,%,&,{,},\,<,>,*,?,/,$,!,’,”,:,@,+,`,=,.,^,(,),~,|,[,],,)

What are proper web standards for creating filenames?

  • Keep filenames small (i.e., under 31 characters) to function on all devices and operating systems.
  • Make sure the only period (.) in your filename is right before the file extension (e.g., “myfilename.doc”) to ensure that any operating system will understand which application can open your document. This becomes confusing when it sees what appears to be multiple file extensions (e.g., “myfilename.pdf.jpg.doc”).
  • Use hyphens where you would have normally separated words with spaces (e.g., “my file name.doc” becomes “my-file-name.doc”). Make sure your filenames don’t begin or end with hyphens, spaces, or periods.

Make sure your folder names follow the same web naming standards.

Other things to note:

As previously mentioned, all files on the Tarleton website should be the most current files. If you have any dates on current files (e.g., “myfilenameSpring2009.doc”), these need to be renamed to more generic terms for proper reuse (e.g., file replacing as opposed to file deletion, addition, and relinking across multiple webpages) and better search engine results. As files sit on the Tarleton website, search engines scan our files and determine these older files are more important, and they place these old files on the top of the search results. This places your more current files further down on the results which confuses our constituents who are trying to find the most current forms, instructions, etc.

Please also avoid including in your filenames any mention of being a “draft” (unless it really is up for review from our constituents) and any kind of “updated,” “revised,” or “final” mention that makes our content look like it is under construction. These are often not deleted correctly from the website and create the same problem as mentioned above. Keep the filenames generic (e.g., from “SpontaneousHumanCombustion-revisedDec2004.ppt” to “SpontaneousHumanCombustion.ppt”).