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Voice over Internet Protocol (VOIP) - Phone Services

ITS Networks is developing softphone solutions and improving 911 emergency services and policies to provide better communications and reliable service.  If you are interested in a softphone solution for your workspace or environment, please contact the helpdesk at extension 9885 or place a ticket.

Available services for Faculty and Staff

  • Desk phones/Softphone/Handheld(Wi-Fi) phones
  • Voicemail: Email and Jabber integration, Call handlers/menus, extended messaging
  • Intercoms
  • Single Number Reach
  • Hotdials
  • Call Pickups
  • Call Parks
  • Wireless headsets
  • Mobility Solutions
  • Conference phones and collaboration resources
  • Instant Messaging and Presence (Jabber)
  • Video Phones (CSFs)
  • Call Center Solutions
  • Analog solutions/endpoints

If you need help getting any of these solutions in place or have any questions about what ITS Networks can provide, please contact us at extension 1739 or 9900.