When billing statements are available each semester, financial aid will appear on your bill as estimated. Financial aid will disburse to student billing statements 10 days before the first day of classes each semester. If you are due a refund (financial aid is more than billing statement), this will be issued to you by the Business Office via BankMobile.

FAQ

Once financial aid is disbursed and appears on your tuition statement, you may have some questions about your next steps. We are here to answer all of your questions and assist you through this process. Below are our most frequently asked questions if you need additional help please feel free to contact our office by  254-968-9070 by email at [email protected] or schedule an appointment with a Financial Aid Advisor.

Below are our most frequently asked questions. You can contact the Office of Financial Aid by phone 254-968-9070, by email at [email protected], or drop in to the Tarleton Center for assistance. Please note that response times may be delayed during peak times of the semester.

Financial Aid & Scholarships

You can check the status of your Financial Aid and Scholarships on your DuckTrax account. It could be that your aid did not disburse due to an outstanding action on your FAFSA application. Check your MyGateway/Ducktrax financial aid status to see if you have an outstanding “to do”. This could be FAFSA Verification, a missing signature, missing loan requirements, a Satisfactory Academic Progress Appeal, etc. 

Disbursement of financial aid and scholarships to student bills will begin 10 days before the first day of classes each semester and the scholarship will pay as a credit toward your bill. If you are due a refund (financial aid is more than billing statement), this will be issued to you by the Business Office via BankMobile.

Students are only notified if they are selected as a scholarship recipient since the scholarship application is good for the entire academic year. If selected as a recipient, you will receive an email to log into the scholarship portal to view, accept/decline awards.

Your private scholarship will show on your financial aid screen in MyGateway under financial award status. Learn how to check your private award status and find instructions on identifying the donor on our Private Award Status website.

If you would like to inquire about any alternative/private loans you can visit www.elmselect.com to find what is available.

If you would like to inquire about the Parent PLUS Loan, your parent can find out more information and apply on the Federal Student Aid website.

The FAFSA and TASFA use prior-prior-year tax data to determine the Student Aid Index (SAI); however, we recognize that a family’s financial situation can change within a two-year period. The Higher Education Act gives financial aid administrators the ability to update the FAFSA to reflect the student and family’s current situation, which can alter the SAI. We can then re-evaluate your financial aid eligibility. You may find Special Circumstance Appeal information on our website.

You can contact the Office of Financial Aid by phone 254-968-9070, by email at [email protected], or drop in to the Tarleton Center for assistance. Please note that call and email response time may be delayed during peak times of the semester.

You can contact the Office of Scholarships by phone at 254-968-9922, by email at [email protected], or drop in to the Tarleton Center for assistance. Please note that call and email response time may be delayed during peak times of the semester.

Business Services

Upon registering for your classes. you are not required to provide payment at the time of registration. Once tuition statements are released on your Texan Bill Pay, you can then make a payment or enroll in a payment plan. Your tuition will be due 7 days before your classes start for the semester.

To enroll in a payment plan, navigate to Texan Bill Pay by logging into myGateway, selecting Ducktrax, and then selecting Texan Bill Pay. On the black navigation bar at the top of the page, select payment plans, then select “Enroll Now”.

Note: Tarleton offers multiple payment plan options.

The refund process will begin after 2-3 days after financial aid disbursement and typically takes 3-5 business days for bank processing. Keep in mind, adding or dropping classes could change your refund status and refund amount. For more information, visit our refund options page.

Book Loans are available at the beginning of each academic semester for students who may need additional assistance in purchasing their textbooks. You may only use this for the purchase of books and supplies at the Tarleton Bookstore located in Stephenville and you must have a Texan Card.  The loan must be repaid in full, with interest, during the semester in which the funds were borrowed.  Learn more about book loans on our website. The application is available in myGateway.

A short-term loan can be used to assist you if you are experiencing temporary financial difficulty in connection with educationally related expenses. The loan must be repaid in full, with interest, during the semester in which the funds were borrowed. To learn more about short-term loans, visit https://www.tarleton.edu/business/students/short-term-and-book-loans/. The application is available in myGateway.

Calling or emailing the Business Office or Financial Aid will only slow down our ability to assist other students in need, so we ask that you not do that during the refund period.