MA-2: Controlled Maintenance

NIST Baseline:  Low 

DIR Required By:  07/20/2023 

Review Date:  07/24/2024 

  • It is the responsibility of the information resource owner, or designee to: 
    • Schedule, perform, document, and review records of maintenance, repairs, or software patching on information resources in accordance with manufacturer or vendor specifications and/or university or unit requirements; 
    • Approve and monitor all maintenance activities, whether performed on-site or remotely and whether the equipment is serviced on-site or removed to another location; 
    • Explicitly approve the removal of the information resources or components from university facilities for off-site maintenance or repairs; 
    • Sanitize equipment to remove all critical, confidential, or university-internal data from associated media prior to removal from university facilities for off-site maintenance, repairs, or surplus; 
    • Check all potentially impacted security controls to verify that the controls are still functioning properly following maintenance or repair actions; and 
    • Ensure applicable maintenance and patching records are documented in change control. 

References/Additional Resources

None.  See any applicable internal procedures.