Instructional & AV Technology Support

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David Betz

Sr. AV Specialist

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William Smith

AV Designer Specialist

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Shaquinnsha Hilliard

AV Support Specialist

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David Dominguez

AV Support Specialist

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Cory Nelson

Simulation Technology Specialist

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Westin Wells

Technical Support Specialist

Tarleton Today

Services

AV Support for Special Events/Classroom/Office Space
Academic Software Requests
Zoom Video Conferencing
Video Podcast User Guide
Marketing & Communication
Event Services
Instructional Technology Training/Workshops
Simulation Technology Specialization
Advanced Video Conferencing
Canvas Login
Tarleton Today Support

Service Desk

Popular Services

Submit General Technical Support Service Tickets
Download the Tarleton Mobile App
View Knowledge Base Articles
Claim your Student Account
Claim your Faculty/Staff Account
Password Assistance
Microsoft Office Suite – Students
Microsoft Office Suite – Staff
Microsoft Office Suite – Faculty
One Drive
Wi-Fi Access
Code Purple
Visit the Service Desk

End User Support and Technical Support Specialists

Services

Classroom and Lab Support
Reserve an Instructional Lab
Active Learning Classrooms
Licensing Autodesk Applications
Mathematica
Open Access Computer Labs
Technology Enhanced Classrooms
Print Services
Campus Refresh Program
Frequently Asked Questions

Business Relationship Management

Services

Learn more and connect with our Business Relationship Management team by sending them an email.

Security

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Jackie George

Policy Analyst

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Jacob Hutson

Security Analyst

Services

Texas Administrative Code – Chapter 202
Information Technology Security Standards
General Data Protection Regulation (GDPR)
Tarleton State University Rules and Standard Administrative Procedures
Compliance
Accessibility Review, Risk Assessments, Vulnerability Scans and More
Submit a Phishing Email for Review
Technology Tips and Best Practices
View Information Security Knowledge Base Articles
Submit an Information Security Service Ticket
Report a Security Incident

IT Infrastructure – NCS & Server

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Michael Ables

Chief Network Engineer

Wide Area Network

Firewall

User Network Experience

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Mike Williams

Network Engineer

Local Area Networks

Network Troubleshooting

Wired Networks

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Joe Emmert

Lead Infrastructure Administrator

IT Project Management

Structured Cabling

Network Cable Installations

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Matt Schaefer

Network Engineer

Wireless Networks (Wi-Fi)

Wi-Fi Authentication

Wi-Fi Monitoring

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Jason Murphy

Infrastructure Administrator

Campus Voice Services

Voicemail

Cisco Jabber

Popular Services

Accounts & Access
Account Termination
Account Reactivation
Call Center System Services
Email & Calendar
Files & Storage
Wired Internet Access

Enterprise Systems

Services

Enterprise System Technologies
Applications & Development Management
Enterprise Systems Technology Oversight
DocuSign
DegreeWorks
Salesforce
SmartSheet
View our Administrative Applications Knowledge Base Articles
View Available Software