Installing and Configuring Cisco Jabber on a Windows PC

Cisco Jabber allows you to communicate with others using text, voice, and screen sharing. This guide will help you download, install, and configure Jabber to work on your personal Windows device

Step 1: Downloading Cisco Jabber

Step 2: Installing Cisco Jabber

Once the download is finished, you are ready to install the program.

Launch the installer by clicking to run. Example screenshot below if you use:

  • Chrome-
Icon for Cisco Jabber PC installer file.
  • Firefox-
Browser showing a completed download of "Cisco Jabber PC install(1).msi".
  • Once the installer launches, click run
Security warning dialog for running a Cisco Jabber installer file.
  • If asked at any point during the install to allow Cisco Jabber to make changes to your computer, say Yes.
Cisco Jabber installer window with "Accept and Install" button highlighted.
Cisco Jabber installation completed, "Finish" button highlighted.
  • Once you click finish, the application will launch

Step 3: Configuring and Running Cisco Jabber

  • The first screen you will see is asking for your Tarleton email address
Cisco Jabber app signing in screen.

After you enter your email address and hit continue, it will ask for a username and password. Use your NTNET credentials.

  • If your login does not work, click the Advanced Settings button and check out the following screenshot:
Advanced settings window with options for account type and login server.

By default, the above settings are selected. If these are not working, choose “Cisco IM & Presence” under Select your account type; and choose “Use the following server” under Login server. Make sure the server address is presence-1.tarleton.edu

Cisco Jabber login screen with username and password fields.

Once you hit Login, you should see the following screen. Once this screen clears, you are logged in to Cisco Jabber.

Cisco Jabber app signing in screen.

For any other questions, please call the Help Desk at 254-968-9885.